General
What if I forget my password?
1. Go to Lerero LMS URL (lms.lerero.com).
2. On the Sign In page, Click on Forgot Password.
3. Enter your registered Email Address.
4. Click Submit.
5. Go to your Inbox for the password reset email with further instructions.
How do I change my password?
1. On the Dashboard, click on Settings
2. On the Profile, click Security
3. Enter Old Password and New password
4. Click on Save and Proceed
How long does the email activation remain valid before it expires?
24 hours
Web OR Mobile App Support
For inquiries concerning technical or navigational support with the Lerero web or application, please contact us at support@lerero.com.
What personal data does Lerero collect and how is it used?
Email usage aligns with Privacy Policy, including password resets and marketing emails with Lerero! or third-party information, with opt-in or opt-out options.
Can I reset my password without my old password?
Yes, our platform provide an option to reset your password without requiring your old password. Follow the “Forgot password?” link on the Sign In page and follow the instructions to reset your password.
What if I purchased a course online but I forgot to activate the account and the email activation is expired?
In case you discover that the email activation link has already expired, kindly reach out to our Support Center via support@lerero.com. Subsequently, we will send you a new activation email.
General inquiries
All general inquiries concerning Lerero should be sent to support@lerero.com.
Does Lerero offer sales demos?
Absolutely! At Lerero, we are committed to providing comprehensive demonstrations of our exceptional product. Our sales demos are thoughtfully designed to showcase the unique features, capabilities, and benefits of our offerings, enabling you to make well-informed subscription decisions.
What browsers and systems are supported?
Lerero offers web platforms that are fully supported on the latest versions of Chrome, Firefox, Safari, and Edge.