We’re here to make sure your experience with our platform is seamless, productive and hassle-free. Our dedicated support team is ready to help you set up courses, troubleshoot issues, and provide guidance whenever you need it.

How to Reach Us:

• Email: Send us an email on office@lerero.com and our team will respond promptly.
• In-App Support: Submit requests directly from the platform for quick assistance.
• Slack & Microsoft Teams: Connect in real-time for technical support and guidance.

What We Can Help With:

Our team is here to support you across all aspects of platform use:

• Course configuration and platform setup
• Troubleshooting technical issues
• Sharing helpful documentation and tips
• Regular system maintenance and updates


Support Hours & Response:

• Hours: Monday to Friday, 05:00 – 16:00 UTC+4
• Response Time: Within 24 working hours business days

Need Immediate Help?


If you haven’t heard from us within the expected timeframe, feel free to contact us directly at: